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Apple's Face ID fails during unveiling of the iPhone X

The new technology doesn't work at the big reveal. - by Jason Duaine Hahn
  • 13 Sep 2017
Apple's Face ID fails during unveiling of the iPhone X
Apple

Today, Apple announced a flurry of new products, including a new iteration of Apple WATCH and three new iPhones, during a product presentation in Cupertino, California. But the crown jewel of the event was the iPhone X, a powerful (and expensive) device that Apple CEO Tim Cook called “the future of the smartphone.”

But there was just one problem.

During the presentation, Craig Federighi, Apple’s senior vice president of Software Engineering, went on stage to demonstrate the iPhone X’s new component, FaceID — a feature that allows users to unlock their phone just by looking at the device. Yet, when Federighi raised the phone to his face to demonstrate the feature to the audience, it didn’t work.

Bam on Twitter

A seemingly nervous Federighi scratched his forehead. “Let’s try that again,” he said.

When he tried a second time, the iPhone X again failed to register his attempt. And that was all it took for people watching the presentation online to immediately poke fun at the situation on Twitter:

🍯boo on Twitter
3 on Twitter
LibraIsLife⚖️ on Twitter

Customers will be able to order the (hopefully glitch-free) iPhone X beginning Friday, 27 October, with availability beginning Friday, 3 November.

iPhone X will be available in silver and space grey in 64GB and 256GB models starting at Recommended Retail Price A$1579 inc. GST for the 64GB model and RRP A$1829 inc. GST for the 256GB.

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