During her Brisbane, Australia, show on Tuesday, the star, 38, stopped singing in the middle of her setlist after 14-year-old Leah Murphy’s sign caught her attention. “My name is Leah – I’m 14 years old. I lost my beautiful Mom last month. I would LOVE a hug…Please!” the young fan’s sign read.
After reading the sign aloud to the rest of the audience, Pink immediately came down from the stage to find Leah. Along with a sweet hug, the mother of two took selfies with Leah and autographed her arm.
“I was crying a lot and Pink said, ‘Oh don’t cry, you look so pretty. Everything’s going to be okay.’ She was really nice. She’s really sweet,” Leah told Yahoo! about her meeting with Pink.
Just months before Tuesday’s concert, Leah and her late mother Debbie, who died in June, had gotten tickets to attend Pink’s Sydney show earlier this month, which was canceled due to the singer being hospitalised.
“We used to sing [her songs] always together and dance around the house,” she recalled of her favourite memories with her late mother.
“Pink really lifted the spirits of our family so much,” Leah’s father said in the same interview.
Leah’s aunt Katrina also shared the moment on Facebook, writing, “A hug from heaven Thanks @pink for the hug and the selfie. She hasn’t stopped smiling, skipping and singing.”
But Leah’s hug with Pink almost did not happen.
The night before the show, Katrina accidentally left the concert tickets at her home in Cairns, which is more than 1,000 miles away from the venue. “My neighbour broke into my house and got them and handed them to someone I know who works on the check-in desk at Qantas,” Katrina told the Australia Broadcasting Company.
This article originally appeared on PEOPLE